Morocco’s digital services and outsourcing exports generated 26.2 billion dirhams in 2024, according to preliminary figures released by the Office des Changes. While the growth was modest—just 0.2% compared to the previous year—it points to the continued resilience of a sector that is becoming central to the country’s economic strategy.
This slight increase comes amid a broader effort to modernize the tools used to measure the sector’s performance. A joint initiative led by the Office des Changes and the Ministry of Digital Transition and Administrative Reform is currently underway. The project is a key component of the “Digital Morocco 2030” strategy, which aims to boost the competitiveness of Morocco’s digital exports and position the country as a regional hub for tech and outsourcing services.
A breakdown by subsector shows that IT and technology services (commonly referred to as ITO) remain the backbone of the industry, accounting for over 40% of total revenue. Customer relationship management services—especially call centers—make up 37.4%. Offshore engineering services (ESO) represent 13.2%, while business process outsourcing (BPO) activities contribute 8.9%. Knowledge process outsourcing (KPO), which includes more complex and high-value services, trails far behind at just 0.2%.
In the first half of 2025, the sector brought in 13.4 billion dirhams, up from 12.9 billion during the same period in 2024—an increase of 3.5%. This mid-year momentum suggests a potentially stronger finish to the year, especially as efforts to improve sector monitoring and support ramp up.
The overhaul of statistical indicators is not just a technical upgrade—it reflects Morocco’s broader push to align its digital economy with global standards and track its progress more accurately. As digital transformation becomes a cornerstone of national development, fine-tuning how the country measures its digital exports is seen as essential for informed policymaking and international competitiveness.
