Crédit du Maroc has signed off its 2025 results after a shareholder meeting in Casablanca confirmed higher profits, a dividend and new plans to grow the business.
The bank made more than 804 million dirhams in profit on its own accounts. Group profit reached 863 million dirhams, up 16.5% from last year. Shareholders approved all the decisions presented at the meeting.
A dividend of 48 dirhams per share was approved, with payments starting in June. The bank said the payout rewards investors while keeping strong financial reserves.
The audit report showed a careful approach to risk. Money set aside to cover possible loan losses was more than 3 billion dirhams for the bank and nearly 4 billion dirhams for the group. These reserves were based on international accounting rules and economic forecasts.
The year also marked a move beyond traditional banking. The bank bought a 50% stake in Nema Capital through a partnership with Ynexis Group to grow its asset management business. It also launched CDM Pay, a company focused on digital payments for merchants and professionals. The service works with CDM Pay and supports mobile wallets such as Apple Pay and Google Pay.
Shareholders also approved a capital increase and legal changes as the bank prepares for its next phase under majority owner Holmarcom Group.
Morocco’s banking sector benefited from strong margins and a business-friendly environment in 2025. Average lending growth in the sector was about 3.1%. Crédit du Maroc reported lending growth of 11%, mainly driven by corporate equipment and leasing.
The bank is entering 2026 focused on “controlled growth”. More than two thirds of its Cap 2028 goals have already been achieved, and shareholders showed confidence in the bank’s leadership.
Customer service award for third year running
Crédit du Maroc has also been named “Customer Service of the Year 2026” in the category of conventional banking for individuals. It is the third year in a row the bank has won the award since joining Holmarcom in December 2022.
The bank said the award reflects its aim to offer a smoother and more transparent experience under its “CDM Boost 2028” plan. Around 2,400 employees work daily to support and advise customers.
The award also recognises ongoing work to update processes and improve customer relations. The bank highlighted the move to more digital services, more personalised customer journeys, faster responses and closer contact with clients.
“Service quality is measured at every interaction, and the customer is the ultimate judge. This distinction is not the result of chance, but the recognition of consistency and a standard perceived by our customers. Our priority remains the same: listen, correct quickly, personalise more and create connections,” said Moncef Alaoui, member of the management board in charge of Commercial Banking.
The bank said it will continue working to make banking simpler and smoother for customers.
