Morocco is emerging as a pioneer in open governance and citizen-centric public services in Africa, according to a recent report by the French Development Agency (AFD) titled The African Economy in 2025. Presented by Rémy Rioux, the agency’s director-general, the report highlights Morocco’s strides in improving public services— a strategic focus of the country’s policies since 2013.
The AFD report commends Morocco for launching an ambitious transformation drive aimed at enhancing the accessibility and efficiency of public services. This evolution is driven by the increasing integration of digital tools and participatory approaches. Cities such as Larache and Chefchaouen have set themselves apart by adopting co-creation strategies, involving citizens directly in shaping the services of the future.
In 2022 and 2023, all local governments across Morocco were encouraged to roll out local partnership programs under the framework of open governance. This participatory approach not only fosters transparency and efficiency but also ensures that public services align with the evolving needs of citizens.
The report also delves into the potential of artificial intelligence (AI) for Africa, while acknowledging the significant challenges associated with its adoption. Key concerns include data privacy protection and the potential restructuring of labor markets. These critical issues are expected to take center stage at the upcoming AI Summit in Paris this February.
Morocco is already making strides to embrace this global shift. The country’s National Plan for Accelerating Ecosystem Transformation has placed AI training at the heart of its higher education strategy, equipping universities with programs tailored to the country’s specific needs.
Despite facing external shocks, Africa’s economic future looks promising. The AFD projects the continent’s economy to grow by 4% in 2025, with a per capita increase of 2%. Africa is expected to maintain its position as the world’s second-fastest-growing region, just behind Asia.
However, substantial investment needs remain to ensure inclusive and sustainable development. Rémy Rioux emphasized the urgency of a structural transformation to mobilize more domestic resources and reduce reliance on international aid.
To support this momentum, the AFD has pledged to increase its investments in Africa, reaching €5 billion in 2024, a 10% rise from the previous year. These funds, primarily in the form of loans, will support initiatives in innovation, infrastructure modernization, and workforce development.
Over the years, Morocco has solidified its position as a benchmark for digitalization and open governance on the continent. Its commitment to innovation and digital inclusion is paving the way for new opportunities across Africa.
The AFD’s recognition of Morocco’s achievements underscores the importance of sustaining these efforts and building on the progress made. With a strong vision for modernization, Morocco continues to set an example of how public administration can truly serve its citizens in the digital age.
