In a moderately growing French outsourcing market (+2.5% in 2023), Intelcia has distinguished itself by securing the 3rd spot in the ranking of outsourced contact center providers, according to the annual report by SP2C.
Intelcia’s impressive 7% growth in France, reaching nearly €402 million in revenue in 2023, underscores its leadership in the sector. This success is driven by continuous investments in the skill development of its 20,000 employees, over 4,000 of whom are based in France, and in adopting cutting-edge technologies to enhance service delivery.
With a global revenue of €734 million in 2023 and a presence in 19 countries, employing more than 40,000 people, Intelcia continues to expand internationally. The group’s strategy, focused on operational excellence and innovation, positions it well for future growth, both in France and across global markets.
