Morocco’s government wants to start using artificial intelligence to make public services faster and easier to use.
On Thursday, the Ministry of Digital Transition and Administration Reform signed an agreement with Orange Morocco to test AI tools across government services, healthcare, education and agriculture.
The deal was signed in Casablanca by Digital Transition Minister Delegate Amal El Fallah Seghrouchni and Orange Morocco chief executive Hendrik Kasteel.
“The partnership with Orange Morocco will contribute to the development of artificial intelligence through the resources, infrastructure and training capacities that the operator can mobilise,” she said.
She added that several AI projects have already been identified and will now be developed jointly.
Orange Morocco said it would provide the infrastructure and technical expertise needed to turn those projects into real services.
Noël Château, the company’s Chief Consumer Officer, said potential uses include digital government services, healthcare, education and agriculture.
He called the agreement “an important step” in supporting Morocco’s digital ambitions.
The partnership comes as Morocco moves from planning its AI strategy to putting it into practice.
The government’s Maroc Digital 2030 programme has a budget of more than 11 billion dirhams and aims to modernise public administration while growing the country’s digital economy.
One of its targets is to place Morocco among the world’s top 50 countries for online public services by 2030. The country currently ranks 90th in the United Nations Online Services Index after climbing 11 places in the latest ranking.
The strategy also aims to create 240,000 digital jobs and generate 100 billion dirhams in economic value by the end of the decade. Officials believe wider adoption of AI could add around $11bn to Morocco’s economy by 2030.
Speaking during the second edition of the Gen Z AI Summit organised by Orange Digital Center in Casablanca, Nadia Mrabi, Head of CSR and Programmes at Orange Digital Center Morocco, said young people were at the centre of the company’s AI strategy.
“Gen Z is a very important target audience because they use artificial intelligence extensively. Our goal is to demonstrate that while the tool is powerful, using it responsibly is equally crucial,” she said.
Ms Mrabi said AI was already changing everyday life, workplaces and professions, making it important to help young people understand how to use the technology effectively.
She said Orange Digital Center wanted the summit to become “a true hub of opportunities” for young people looking to build careers, businesses and innovations linked to artificial intelligence.
“Moroccan youth need support to integrate effectively into the job, innovation and entrepreneurship markets. They need to grasp these shifts, and we need to help them understand them better,” she said.
Under the agreement, one of the main priorities will be improving government services. Authorities hope AI can help cut administrative delays, reduce paperwork and limit the need for citizens to make in-person visits to government offices.
The technology could also be used to process documents automatically and develop digital assistants that understand both Darija and Amazigh.
In healthcare, AI may help hospitals manage resources more efficiently and support medical services in rural areas.
In education, the technology could be used to identify students at risk of dropping out and support digital learning programmes, including JobInTech, which aims to train 100,000 people a year in digital skills.
Agriculture is another focus area. AI tools could help farmers use water more efficiently by combining weather and satellite data, a growing priority as Morocco deals with water shortages.
The agreement also supports the expansion of the JAZARI Institutes, a network created by the ministry to speed up AI research and innovation.
Five institutes have already been launched.
At the centre is JAZARI ROOT in Rabat, which oversees governance of the network and manages a national data platform designed to organise and anonymise public sector data.
The other institutes focus on smart cities, education technology, industrial innovation and energy.
