After the confirmation of the due diligence and the validation of the synergies expected at the end of this merger, the shareholders of the two companies ultimately did not reach an agreement on the final structure of the transaction in connection with the current difficult macro-economic context.

Sitel Group, one of the world leaders in customer experience, operating at the service of the biggest brands, announces that it has put an end to discussions with Majorel Group Luxembourg SA (“Majorel”) concerning the planned merger of the two companies.

After the confirmation of the due diligence and the validation of the synergies expected at the end of this merger, the shareholders of the two companies ultimately did not reach an agreement on the final structure of the transaction in connection with the current difficult macro-economic context.

Sitel Group combines strong operational experience and excellence with a solid growth trajectory in recent years that enables us to provide the more than 700 brands and customers we support worldwide with exceptional high-value service,” said Laurent Uberti, CEO and co-founder of Sitel Group. ” Our numbers from 1er half of 2022 once again demonstrate our resilience in these difficult times, with double-digit revenue growth compared to the 1er half of 2021 and approximately €315 million in IFRS EBITDA, i.e. 17% of revenue (+30% compared to the 1er semester 2021). As we look to the future, we remain determined to support our customers in their adaptation to the challenges of digital transformation and to deliver a flexible service, covering all their needs in the service of the consumer experience, an essential element for their competitiveness on their markets”.